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Privacy Policy

This Tandem website is managed and operated by ODI.

ODI is committed to ensuring that your personal details are protected when using this website.

This privacy policy sets out how we use and protect any information that you provide. It includes:

  • What information ODI may collect about you
  • What ODI does with the information we gather about you
  • When ODI may use your details to contact you
  • Whether ODI will disclose your details to anyone else
  • Your choices regarding the personal information you have provided
  • ODI’s commitment to keeping your details secure

General Terms

ODI is the data controller for this website and any data.

We process your personal data in relation to your use of the website by consent when you submit a contact form with your details through the Tandem website.

Whenever you provide personal information to us, our use of this information is governed by all laws concerning the protection of personal information, including the General Data Protection Regulation, and the UK Data Protection Act 2018, effective from 25 May 2018 (these laws are referred to collectively in this Privacy Policy as the ‘data protection laws’).

What information will ODI collect about me?

Information will be requested from you if you want to submit a contact form through the website.

By entering your details in the fields requested, you enable ODI to collect the following information:

  • Full name
  • Contact information, specifically email address

This website uses cookies to access particular services throughout your time on the ODI website to track site usage.

A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies.

Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may, however, prevent you from taking full advantage of the website.

How will ODI use the information they collect and when will they contact me?

ODI will use your personal information to:
Respond to any queries and requests you have inputted in the submitted contact form via email.

Will ODI share my personal details with anyone else?

We may share your data with:

  • Our delivery partner MRG
  • Our funder USAID
  • Other partners involved in the delivery of Tandem Programme

We will not sell, distribute or lease your personal information to third parties unless we have your permission or disclosure is required by law. In some instances, however, ODI may use third parties to process your information.

On these occasions, we will require that these third parties comply strictly with our policy and will prohibit the use of your personal information for their own business purposes.

ODI is fully compliant with GDPR and the UK Data Protection Act 2018. We do look to see how many people are opening our emails but do not use this data to profile you individually.

How will ODI keep my information secure?

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How long will ODI keep my personal information?

We will come back to you every couple of years to renew consent where we ask for this – otherwise, we will bring the privacy notice to your attention every couple of years.

If you request to be removed from a particular mailing list, your profile will be tagged as inactive. If you request to be removed completely from the list, your data will also be deleted.

Can I access the personal details that ODI holds?

You may request details of personal information held about you. If you would like a copy of your personal information that we hold, please write to the Data Protection Lead, ODI, 203 Blackfriars Road, London, SE1 8NJ or email dataprotection@odi.org.

If you believe that any information, we are holding on you is incorrect or incomplete, please write to or email us as soon as possible and we will promptly correct any information found to be incorrect.

How can I contact ODI about this policy?

You can contact the data protection lead to exercise any of your Data Protection rights, including complaints, or contact the regulator, if you have any concerns that you feel we have not addressed.

If you have any comments or questions about the ODI’s privacy policy you can contact us:

Changes to ODI’s privacy policy

ODI reserves the right to amend this policy by updating this page. If this is done, we will send a link to the revised policy in the next email we send to mailing list recipients.